Terms & Conditions

Welcome to Desi Organisch! By using our website (www.desiorganisch.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.

1. General Terms

✅ By accessing our website, you confirm that you are at least 18 years old or using the website under the supervision of a guardian.
✅ We reserve the right to modify, update, or discontinue any product or service without prior notice.
✅ All product descriptions, pricing, and availability are subject to change without notice.

2. Product Information & Disclaimer

✅ Our products are 100% natural and organic, but results may vary for each individual.
✅ The information provided on our website is for general knowledge and should not be considered medical advice. Consult a healthcare professional before using our products, especially if you have any medical conditions.

3. Orders & Payments

✅ Once an order is placed, it cannot be canceled after confirmation.
✅ We reserve the right to refuse or cancel any order due to incorrect pricing, fraud suspicion, or stock unavailability.
✅ Payments must be made in full before dispatch. We accept cash on delivery (COD) and other available payment methods listed on our website.

4. Shipping & Delivery

✅ We offer free nationwide delivery for a limited time.
✅ Orders are processed within 1-2 business days and delivered within 3-5 business days, depending on your location.
✅ We are not responsible for delays caused by courier services or unforeseen circumstances.

5. Return & Refund Policy

✅ Returns are accepted only for damaged, defective, or incorrect items.
✅ The item must be returned in its original, unused, and sealed condition within 3 days of delivery.
✅ Refunds will be processed within 7 working days after approval. (See our Refund & Return Policy for details.)

6. Privacy & Data Protection

✅ Your personal information is kept secure and confidential.
✅ We do not sell or share customer data with third parties, except for order fulfillment and delivery purposes.
✅ For more details, please refer to our Privacy Policy.

7. Intellectual Property

✅ All content on this website, including logos, images, text, and product descriptions, is the property of Desi Organisch and may not be copied, distributed, or used without permission.

8. Limitation of Liability

✅ Desi Organisch is not responsible for any allergic reactions, misuse, or side effects from using our products.
✅ We are not liable for any direct, indirect, or consequential damages related to website usage, product purchases, or delivery issues.

9. Governing Law

✅ These terms are governed by the laws of Pakistan, and any disputes shall be resolved under Pakistani legal jurisdiction.

10. Contact Information

For any inquiries or concerns, feel free to contact us:

📞 WhatsApp/Call: +92 313 3334736
📩 Email: shop@desiorganisch.com

By using Desi Organisch, you agree to these terms. We appreciate your trust in our pure and organic products! 🌿